Your satisfaction, our pursuit.

The service we offer to customers is to think about what they think about and worry about what they worry about.

Various service content, professional service teams and systematic technical support are readily available from PalletMach for an effective response and solution upon your request no matter where you are in the world and what time it is.

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Customers Feedback

Pre-sales Service

Quick Response
You can contact us by online talking, giving a message or e-mail, calling, WhatsApp, WeChat, etc. we will give you the fastest answer for your needs and make the appropriate purchasing instructions.
Visit PalletMach
We welcome you to visit our production workshop and R & D center. We would like to provide you with all the convenience to visit our company. We will arrange special staff to accompany you and answer all questions for you.

Sales Service

Analysis Your Requirements
Know about yourneeds in detail, if you need, we will send professional engineers to the project site for investigation, according to local conditions, to help youanalysis the questions that equipment covers area, spatial planning and so on.
Design The Plan
According to the demand of capacity, raw material and investment cost budget, our senior engineer team will will tailor the most suitable, economical and perfect design plan to ensure the maximum profit of customers.

After-sale Service

Utilizing our unique knowledge and professional services experience, we provide optimum service solutions worldwide. This helps you sustain and improve the performance and cost efficiency of your plant throughout its complete life cycle.

Within 12 months from the date of shipment, we provide free hosting service.
We promise that any parts and wearing parts will be supplied for at least 20 years.
We provide free installation guidance according to the contract, guide the installation and debugging of the equipment, and ensure the equipment running smoothly.

We provide free equipment operation training for your company to ensure the safety and stable operation of equipment.

Do You Need Help And Service?